Welcome to Wibsey & Queensbury Medical Practice
KEEPING PATIENTS SAFE
From 19th July the lawful requirement to wear face masks will be lifted. There are still a high number of COVID-19 cases in Bradford, and the Practice will continue to exercise caution to minimise the risk of infection. As such we will continue to ask patients to wear face coverings to their appointments. Staff in the building will continue to wear full PPE and will collect patients from reception to minimise the risk of transmission.
should you require an appointment please call from 8am Monday to Friday we kindly ask that you do not attend the practice unless you have been asked to do so.
You will be in close proximity to clinicians and potentially other vulnerable patients when you come for your appointment and it is still possible to catch and spread COVID-19 even if you are fully vaccinated. It is therefore important for us to continue with the measures we currently have in place to keep patients and staff safe, and to minimise disruption to our service.
Everyone must remain cautious as cases of COVID-19 remain high. Please keep yourself and others safe by booking for your COVID-19 vaccination, getting tested and self-isolating if you develop symptoms.
UPDATED Tuesday 27th July 2021
In response to the news reports relating to how GP practices are having to open up. We would like to assure our patients that we are open and continue to provide services just as we have been doing throughout the pandemic. Face to Face appointments have always been made available to all where there is a clinician need at Wibsey and Queensbury Medical Practice.
During May 2021 we carried out 2197 appointments by face to face, telephone or video calls. Compared to previous year of May 2020, we carried out 1362.
Appointments are delivered either by face to face, telephone or video calls - our team will assess with you what the most appropriate method is. Staff at the surgery will ask you specific's about your health needs, the GP's here will tell staff to ask this so we can help you.
Unfortunately, we are seeing an increase in abuse directed towards our staff. The GP's tell our staff to ask for specific information about your health needs where you are comfortable doing this. Please remember that we are here to help you, so please be kind when speaking to us.
COVID Vaccination certificates
We kindly ask that you do not call the practice regarding a COVID Vaccination Certificate. We are unable to issue this certificate at the practice.
Please visit the below website for further information:
Proof of your vaccination status will be avaible on the NHS app.
The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android. Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
Kind regards
Wibsey & Queensbury Medical Practice
Wibsey Medical Practice & Queensbury Medical Practice is open to telephone calls, Please call from 8am Monday to Friday. We ask you kindly that you DO NOT VISIT either surgeries at this time unless you have been asked to attend the practice. Please call us and we'll advise you of the best way to obtain help with your health needs.
Contacting the practice -
Wibsey & Queensbury Medical Practice is accessible every week day from 8:00am - 6:00pm daily, please call 01274 677457
Appointments-
Please be aware our appointments will look a little different due to COVID-19. All our appointments are telephone consultation so please ring your usual practice should you requiremake an appointment from 8am Monday - Friday (Tel- Wibsey on 01274 677457 or Queensbury on 01274 880507).
Please note if you do have an appointment at Wibsey or Queensbury Practice can you please ensure:
1) You attend the practice at your exact appointment Time.
2) You attend alone where possible.
3) You wear a face mask (these can be provided upon arrival at the practice if you do not have one, please ask before entering the practice).
4) You must not come to or into the practice if you have any symptoms of coronavirus.
We are doing our best to protect both patients and staff, you may not see us in person however, we are here working hard as we have continued to do so throughout this pandemic. All our staff have been working extremely hard over the past few months and continue to so do despite many of them having to self-isolate or becoming ill themselves. So at times we may be short staffed but we aim to be with you as soon as possible and we ask that you respect the staff who will ne assisting you. On behalf of all our staff we would like to thank you for your support so please stay home and stay safe.
We kindly ask should you require sick note request, repeat prescritions or general enquires please can you call us after 3pm where it is usually less busy. We thank you in advance.
Econsult is Available 24 Hours Per Day, 7 Days per Week!
You do not need to be registered for our online service to use econsult. The practice does experience large increase in the number of telephone calls that we receive each day. This is resulting in patients having to queue for longer on the phones. To help with this, we are asking as many patients as possible to use our E-Consult service.
To use this service, click on the banner above.
This allows you to send messages to the surgery from your laptop, smartphone, or PC at any time of the day or night, and it can be done 7 days per week. When the practice receives a message, a response will be sent within 2 working day (except when it is a bank holiday or when the practice is closed.)
You can send us prescription queries, requests for sick notes and any routine medical matter, or any admin queries. A clinician will then look at your request, and respond normally within 48 hours.
Thankyou - 12th May 2021
As a practice, we love to hear your feedback its not often we receive many compliments about our team members. However, today Millie and Bev, two of our Patient Services Advisor's have received some lovely flowers from a patient as a Thank you for their help and assistance.
So on behalf of the practice ladies well done and keep up the good work.
(Site updated 27/07/2021)