UPDATED Friday 17th September 2021
Welcome to Wibsey & Queensbury Medical Practice
COVID PASSPORT -
IF YOU ARE INTENDING TO TRAVEL TO A DESTINATION WHICH REQUIRES A COVID PASSPORT, MAKE SURE YOUR FULL NAME MATCHES YOUR ACTUAL PASSPORT FULL NAME. IF THE TWO DOCUMENTS DO NOT MATCH THERE IS A POSSIBILTY THAT YOU MAYBE REFUSED BOARDING. FURTHER DETAILS CAN BE FOUND ON THE GOVERNMENT WEBSITE:
KEEPING PATIENTS SAFE & STAFF SAFE
Unfortunately, we are seeing an increase in abuse directed towards our staff. The GP's tell our staff to ask for specific information about your health needs where you are comfortable doing this. Please remember that we are here to help you, so please be kind when speaking to us.
We would like to assure our patients that we are open and continue to provide services just as we have been doing throughout the pandemic. Face to Face appointments have always been made available to all where there is a need at Wibsey and Queensbury Medical Practice. At times we kindly ask that you are patient and kind to staff we have staff who have continued to work throughout this pandemic and continue to do so, despite many of them becoming ill or having to self isolate themselves. So yes at times it may take slightly longer than you would expect for an advisors to answer your telephone call and this could be due to various reasons such as at times we maybe short staff which is beyond the practice control, so we would appreciate your co-operation during these uncertain times. And we will get to you as soon as we can.
From 19th July the lawful requirement to wear face masks will be lifted. There are still a high number of COVID-19 cases in Bradford, and the Practice will continue to exercise caution to minimise the risk of infection. As such we will continue to ask patients to wear face coverings to their appointments. Staff in the building will continue to wear full PPE and will collect patients from reception to minimise the risk of transmission.
Should you require an appointment please call from 8am Monday to Friday we kindly ask that you do not attend the practice unless you have been asked to do so.
You will be in close proximity to clinicians and potentially other vulnerable patients when you come for your appointment and it is still possible to catch and spread COVID-19 even if you are fully vaccinated. It is therefore important for us to continue with the measures we currently have in place to keep patients and staff safe, and to minimise disruption to our service.
Everyone must remain cautious as cases of COVID-19 remain high. Please keep yourself and others safe by booking for your COVID-19 vaccination, getting tested and self-isolating if you develop symptoms.
COVID Vaccination certificates
We kindly ask that you do not call the practice regarding a COVID Vaccination Certificate. We are unable to issue this certificate at the practice.
Please visit the below website for further information:
Proof of your vaccination status will be avaible on the NHS app.
The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android. Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
Wibsey & Queensbury Medical Practice
Contacting the practice -
Wibsey & Queensbury Medical Practice is accessible every week day from 8:00am - 6:00pm daily, please call 01274 677457
Please be aware our appointments will look a little different due to COVID-19. All our appointments are telephone consultation so please ring your usual practice should you require to make an appointment from 8am Monday - Friday (Tel- Wibsey on 01274 677457 or Queensbury on 01274 880507).
Please note if you do have an appointment at Wibsey or Queensbury Practice can you please ensure:
1) You attend the practice at your exact appointment Time.
2) You attend alone where possible.
3) You wear a face mask (these can be provided upon arrival at the practice if you do not have one, please ask before entering the practice).
4) You must not come to or into the practice if you have any symptoms of coronavirus.
We are doing our best to protect both patients and staff, you may not see us in person however, we are here working hard as we have continued to do so throughout this pandemic. All our staff have been working extremely hard over the past few months and continue to so do despite many of them having to self-isolate or becoming ill themselves. So at times we may be short staffed but we aim to be with you as soon as possible and we ask that you respect the staff who will ne assisting you. On behalf of all our staff we would like to thank you for your support so please stay home and stay safe.
We kindly ask should you require sick note request, repeat prescritions or general enquires please can you call us after 3pm where it is usually less busy. We thank you in advance.
Econsult is Available 24 Hours Per Day, 7 Days per Week!
You do not need to be registered for our online service to use econsult. The practice does experience large increase in the number of telephone calls that we receive each day. This is resulting in patients having to queue for longer on the phones. To help with this, we are asking as many patients as possible to use our E-Consult service.
To use this service, click on the banner above.
This allows you to send messages to the surgery from your laptop, smartphone, or PC at any time of the day or night, and it can be done 7 days per week. When the practice receives a message, a response will be sent within 2 working day (except when it is a bank holiday or when the practice is closed.)
You can send us prescription queries, requests for sick notes and any routine medical matter, or any admin queries. A clinician will then look at your request, and respond normally within 48 hours.
(Site updated 17/09/2021)