Staff Training - 

Please note the surgery will be closed Thursday 21^st January from 12:00 for staff training and will reopen Friday 22^nd January at 8.00. Should you require urgent medical assistance please contact NHS 111 or A&E.

5th January 2021 National lockdown:

Stay at Home

Coronavirus cases are rising rapidly across the country. Find out what you can and cannot do on the link below:

https://www.gov.uk/guidance/national-lockdown-stay-at-home

https://www.gov.uk/coronavirus

For further information about the coronavirus please visit - https://www.gov.uk/find-coronavirus-support

For further information about Shielding please visit: https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19#staying-at-home-and-shielding

Econsult is Available 24 Hours Per Day, 7 Days per Week!

The practice is currently experiencing a large increase in the number of telephone calls that we receive each day. This is resulting in patients having to queue for longer on the phones. To help with this, we are asking as many patients as possible to use our E-Consult service.

To use this service, click on the banner above.

This allows you to send messages to the surgery from your laptop, smartphone, or PC at any time of the day or night, and it can be done 7 days per week. When the practice receives a message, a response will be sent within 2 working day (except when it is a bank holiday or when the practice is closed.)

You can send us prescription queries, requests for sick notes and any routine medical matter, or any admin queries.  A clinician will then look at your request, and respond  normally within 48 hours.

Welcome to Wibsey & Queensbury Medical Practice

Wibsey & Queensbury Medical Practice is accessible every week day from 8:00am - 6:00pm daily, please call  01274 677457

UPDATED Friday 15th Januuary 2021   -

PLEASE CAN WE ASK THAT WHEN YOU ATTEND THE PRACTICE AT YOUR EXACT APPOINTMENT TIME, YOU ATTEND ALONE WHERE POSSIBLE, AND WEAR A FACEMASK. IF YOU DO NOT HAVE ONE WE CAN PROVIDE YOU WITH ONE WHEN YOU ATTEND. WE THANKYOU FOR YOUR CO-OPERTAION.

Telephone Appointments -

Please note our telephone lines are open Monday to Friday from 8am, you can ring anytime upto mid morning shoud you require an appointment.

We please ask for sick note request, repeat prescritions or general enquires please can you call us after 3pm where it is usually less busy. We thank you in advance.

Flu vaccines 

If you are eligible for a free influenza vaccination, please contact us to make an appointment by calling our designated Flu telephone number on 07539 010251. All appointments will be held at Wibsey Medical Practice,

Please be aware that flu clinics will look a little different this year due to COVID-19, but it’s imperative to ensure that if you’re eligible for a flu vaccination that you arrange to have it.

What to Expect from us : All Appointments will be pre-booked, with a one way system throughout the surgery to maintain social distancing

Regular cleaning of all surfaces and equipment

The wearing of appropriate personal protective equipment

We would ask that you please:

1. a) Attend at the exact time of your Appointment

2. b) Attend alone if possible

3. c) Wear a Face Covering

4. d) Observe the social distancing measures that we have put in place

5. e) Wear suitable clothing (ideally t-shirts / sleeveless tops) so that you can easily remove outer layers of clothing and easily expose your arm.

Thank you for your co-operation.

_________________________________________________________________________

We have limited direct access to the practice to protect patients and staff. Some of our services have been suspended due to the coronavirus and we are following guidelines as set by the British Medical Association (BMA).

All our appointments are now telephone consultations and our online services has been suspended for appointments. Please do not attend the practice unless you have been advised to do so. At times our Phone lines can be busy so we please ask that if it is not urgent please can you call back after 3pm. We will answer your call as soon as possible.

Polite Notice - If you have a telephone consultation with a clinician you may be asked to send photos to our email address to attach to your records. Only emails that have been requested from a clinician or patient service advisor will be actioned. All photos which have not been requested will be deleted and no further action taken.

For further information about the coronavirus please visit - https://www.gov.uk/find-coronavirus-support

For further information about Shielding please visit: https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19#staying-at-home-and-shielding

For further information about self isolating sick notes please visit: https://111.nhs/uk/isolation-note/

Temporary closure of our Queensbury Practice  - Still remains closed as of 18/11/2020

As of Monday the 30^th March we have taken the decision to close our Queensbury Practice until further notice. We are limiting direct access due to the coronavirus to protect our patients and staff all services will commence as normal from Wibsey.

Telephone 01274 677457