Temporary closure of our Queensbury Practice - Still remains closed as of 16/12/2020
As of Monday the 30th March we have taken the decision to close our Queensbury Practice until further notice. We are limiting direct access due to the coronavirus to protect our patients and staff all services will commence as normal from Wibsey Medical Practice.
Please call 01274 677457.
Queensbury medical practice is Temporarily closed.
We will occasionally will have admin staff working at the practice when necessary. Should you require an appointment or to speak to an advisor please continue to call Wibsey Medical Practice on 01274 677457.
However as of Tuesday 24th November our Queensbury Telephone line only will re-open. Should you need to speak to one of our patient services advisors please call Queensbury Medical Practice on 01274 880507. The medical practice still remains temporarily closed.
We are doing our best to protect our patients and staff, you may not see us in person however we are here working hard as we have continued to do throughout this pandemic. All our staff have been working extremely hard over the past few months and continue to do so despite many of them having to self-isolate or becoming ill themselves. So at times we may be short staffed but we aim to be with you as soon as possible and we ask that you respect the staff who will be assisting you.
On behalf of all our staff we would like to Thank you for your support so please Stay home and Stay safe.
We have limited direct access to the practice to protect patients and staff. Some of our services have been suspended due to the coronavirus and we are following guidelines as set by the British Medical Association (BMA).
All our appointments are now telephone consultations and our online services has been suspended for appointments. Please do not attend the practice unless you have been advised to do so. At times our Phone lines can be busy so we please ask that if it is not urgent please can you call back after 3pm. We will answer your call as soon as possible.
Why does the receptionist need to ask what's wrong with me?
Our reception staff are important members of the practice team, and it has been agreed they should ask patients 'why the need to be seen.'
we have trained our reception staff to ask certain questions to help us make sure you receive:
* the most appropriate medical care,
* from the most appropriate health professional,
* at the most appropriate time.
Reception staff, like all members of our team, are bound by patient confidentiality.
Online appointments: Our online appointments are currently suspended. Should you require an appointment please call Wibsey Medical Practice on 01274 677457.
There is also a downloadable app available for all Android and iPhone user. Simply search for ‘systmonline’ in your app store to download it, free of charge. Systmonline allows to book appointments and order prescriptions.